Privacy Policy
How we collect, use, and protect your personal data
Last Updated: April 2026
1. Introduction
Megapac Industries Pte. Ltd. (“Megapac”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.
2. Information We Collect
We may collect the following types of personal information:
- Name and contact details (email address, phone number)
- Company name and designation
- Product enquiry details and quotation history
- Website usage data (cookies, IP address, browser type)
3. How We Use Your Information
We use your personal data for the following purposes:
- To respond to your enquiries and quotation requests
- To process and fulfil orders
- To send product updates, promotions, and marketing communications (with your consent)
- To improve our website, products, and services
- To comply with legal obligations
4. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers who assist in our business operations (e.g., logistics partners, payment processors), subject to strict confidentiality agreements.
5. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
6. Cookies
Our website may use cookies to enhance your browsing experience. You can adjust your browser settings to refuse cookies, but some features of our website may not function properly.
7. Your Rights
Under Singapore's Personal Data Protection Act (PDPA), you have the right to:
- Access your personal data held by us
- Request correction of inaccurate data
- Withdraw consent for data processing
- Request deletion of your data
8. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:
Email: sales@megapac.sg
Phone: +65 6558 7120
Address: 11 Gul Link, Singapore 629381